Use the Power Dialer
The Power Dialer is available with the required phone access. It moves through a call list while keeping contact context and outcomes together.
Where to find it: Admin → Communications → Power Dialer
What to do
- Build or choose a call list from eligible contacts.
- Confirm your assigned line, microphone, and calling status.
- Start the session and review each contact before the call.
- Record the outcome and next action before moving on.
- Pause or end the session when you cannot give the next call full attention.
Good to know
- Follow applicable calling hours, consent, and do-not-call requirements.
- The dialer should support a prepared workflow, not replace contact review.
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