Choose a Campaign Audience

Choose a Campaign Audience

Campaign audiences can be based on CRM contacts, filters, tags, or lists available to your account.

Where to find it: the Send step in an email campaign

What to do

1. Build or verify the contact segment in the CRM.
2. Choose that audience in the campaign send panel.
3. Review the description and recipient count.
4. Check excluded, suppressed, or ineligible recipients.
5. Send a test before confirming the real send.

Good to know

• A dynamic list can change as contact data changes.
• The visible contact count can be larger than the deliverable recipient count.